FAQ
When will my order arrive?
We do our best to insure all orders are delivered within 48 hours of receiving payment, but please allow up to 5 days for delivery.
Exceptions : Preorders & Backorders& Trade orders etc.
What are your payment options ?
We accept the following forms of payment:
- PayPal
- Debit /Credit Card
- Cash
- Bank transfer
All orders must be paid in full before fulfillment and delivery.
Can I pick up my online purchases in person to save on delivery fees?
This option is available ,please note that the goods can be collected after you received pickup confirmation from us . Orders can be collected between Monday-Friday during our business hours unless stated otherwise .
You have 5 working days to collect your order ,on the fifth day you'll receive a reminder with 2 options , refund or shipping where you'll have to make the payment for the shipping if you wish to do so.
Returns ?
If you are not completely satisfied with your purchase..simply return in its original condition with the receipt within 14 days of purchase. We will issue a refund asap
When do items need to be returned by?
Items must be returned within 14 days of purchase.
Where do items need to be returned to ?
20 Western Parkway Business Centre Ballymount Dublin 12
How do customers return items?
Items must be returned in the condition in which they were received and in original packaging. Also it is recommended the item is returned by registered post as the customer is fully responsible for the item until it reaches our location.The return cost is customers responsibilty only. We will not accept returns if there is evidence the item has been used.
Shipping for returns?
Shipping for returns is paid by the customer. In the case where an item is agreed to be defective or not the item ordered by the customer a new item will be issued in replacement, at cost to Gymless
In the case where an item is defective a replacement item will be issued. If the customer wishes they may receive a full refund.